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Between 1990 and 2007, the World Bank Group has committed approximately $ 11.4 billion to clean energy. From this, new renewables and energy efficiency have each received $ 3.1 billion, while $ 5.2 billion went to hydropower projects with a capacity exceeding 10 MW per facility.
Renewable energy and efficiency projects Energy continues to perform strongly in the energy portfolio of the WBG and are increasingly integrated in energy loans WBG. For the year 2007 a total of 63 $ 1.43bn supported renewable energy and energy efficiency projects in 32 countries. This represents a scale of 67 percent up commitments for the year 2006. WBG support can be broken down into $ 421 for new renewables, $ 751m for hydro power is greater than 10 MW and 262 million for energy efficiency. Since 2001, the WBG lending for energy own has increased markedly.
The average share of "clean" (eg solar, wind, clean coal) of energy investment total energy (which includes the standard fossil fuels has doubled since 1990-94 to 25 per cent in 2005-07 and reached 40 percent in fiscal 2007 (year Tax World Bank ends June 30).
The World Bank Group (WBG) is composed of the International Bank for Reconstruction and Development (IBRD) the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee (MIGA) and the International Centre for Settlement of Investment Disputes (ICSID). In addition to the ICSID, each plays a role in the energy investment own.
Sub-Saharan Africa received $ 735 million in renewable energy and energy efficiency commitments for 12 projects which accounted for 51 percent of the total energy lending own. The majority of these commitments have been devoted to large hydropower projects, followed by investments in improving energy efficiency. Eleven projects have been developed in South Asia, which accounted $ 183 million in funding devoted mainly to renewable energy. In East Asia and Pacific, Latin America and the Middle East and North Africa regions, WBG activities have also focused on renewable energies. However, activities in Europe and Central Asia has focused on improving energy efficiency, which has attracted $ 97 million in commitments.
Bias in Human Genomic Studies
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Juggling friends, family and a career can leave you precious little time for housework. Unsigned cleaning checklists, your home could be very messy very quickly. House Cleaning Services are also lists help you focus what is important and ignore less important things that could take advantage of your precious time.
If you're not on the way create lists of house cleaning, read on to get some interesting tips and tricks.
How to create the home Cleaning List
Spend a little time to gather your thoughts and analyze exactly what needs to be done around your home every week. Good house cleaning checklists should include all pertinent chore while leaving the things that is not important. Initially, you could include all the chores you can think of. Later, you can refine your checklist to create a shortlist.
House cleaning list should also include Things to do on a daily basis. Tasks like doing the dishes and sweeping floors, for example, must be filled every day and simply can not be turned off. However, the house cleaning checklists for different families would be different. Some families feel the need to do a load linen every day, while others can do with a load in a few days or once a week.
Make several House of Checklists cleaning. Make an exhaustive list of all the other days and for weekly tasks. Also do more than two lists contain only the absolute essential tasks be on a daily and weekly basis. The Reason for the decision of the House as cleaning checklists is that you will not the same amount of free time every day. A busy days, you can use the house cleaning that contain only lists the major control tasks. When you have more time on your hands, you can move the entire house cleaning checklists.
How to use your house cleaning list
House cleaning checklist is intended to be displayed in a readily visible location. The refrigerator door is a popular choice, but it could also be next to the computer screen or anywhere else you can find easily. If members of your family help you in your home, you can view copies of the house cleaning checklists in areas where each member is most likely to see him frequently. You can assign tasks to members of your household and use a chart to follow the work.
Constantly evaluate the performance of your family and yourself. It may take several attempts, and you could run through a little house cleaning checklists before find a combination that works to keep your home sparkling. free to change your house cleaning checklists and move items of Feel the daily the weekly list and vice versa.
In addition to the house cleaning list, it is also a good idea to discover the main types of dirt and disorder in your house and their causes. Try to understand how to organize your things and installing a manner that require less cleaning and maintenance. This can be a great way to save time and work long term.
House cleaning list will systematize the work of home storage and make sure you do not skip something important.
Planning Cleaning House
You have the house clean checklist that tell you what to do, but you still need to know how to find time to do what must be done. To start, estimate how long it takes to run your house cleaning checklists on a daily and weekly. Divide the time according to your convenience. Much people find it tedious to do many tasks at a stretch. It is best to divide the time consuming tasks into smaller units that can be completed piece by piece.
Another way to allocate time for your house cleaning checklist, would be based on the number of rooms in your house. For example, you could make the rooms on Monday, the court on Tuesday and so on … Designating one day a week to make an inspection General House and cleaning is also a good idea.
Room Cleaning procedures
How many London spent a year in a head on street cleaning?
According to 1990/1991 statistics, the city of Paris has spent three times larger than London was cleaning the streets. Here, let me quote Bill Bryson (a famous American traveler) book "Neither Here Nor There" where he said: "It might be interesting to note here that Paris spends £ 58 a year a head on street cleaning from £ 17 a head London, which explains why Paris and London is a glimmer of a toilet. Would anyone know if the situation has changed and what is the last staistics on current expenditure of London? Thank you.
In 2005/2006 Westminster City Council spent £ 10m on the "Street of the environment". If you like this expenditure per head for Westminster residents only, is £ 55.16 per person (population: 181,286). To London whole, equivalent to £ 1.39 per person (population: 7,172,091). However, to obtain an accurate picture altogether you need to development costs for street cleaning for each authority of the Council in London (which would take considerable time). Also, my data on the population is based on the census of 2001 – now six years overdue. However, if you look at only the center (Westminster), and use data on population Westminster, spending per head seems quite reasonable.
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Does anyone know where I can find a job like this?
Im 18 soon to be 19 IVE worked three jobs (in a supermarket for four months, as a summer intern for two years my town soon, and a retail store since August). Im trying to leave my retail employment, and seek other employment. Ill work on my job as an intern in the summer for my city and I want to find another job on the side to replace my detail work. Where can I find a job that does not have to do with customer service, telemarketing, or food. I wouldnt mind landscaping, construction, cleaning or even a little if I could find a better job where I do not have to deal with customers. I dont have any problem dealing with people but I want to work in an office, a job in a sports club, YMCA or a fitness center, development landscaped contrsuction or physical work. Where can I find a job like this in New Jersey?
It is not difficult to find a desk job if you have a degree and have good references. try craigslist.com, you should definitely find. construct a curriculum vitae, and send it to companies. I think if you work in a gym or sports club, you will definitely be dealing with people. there's really nothing in the wings. you might have a job Receptionist something like that, but again, you would relationship with customers. even at office jobs, you may have to face customers, but it would normally only on the phone.
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Hood Cleaning New Jersey can help you with all maintenance and cleaning duties associated with commercial kitchen hoods. If you own a restaurant when you must take care of many things. One thing is the maintenance of your kitchen because it is the most central part of any restaurant. In addition to the quality of food cooked in the kitchen you need to provide as much attention to keep the place clean and hygienic.
You can not ignore the hoods installed in your restaurant. It is very important that you get it cleaned regularly. It's the thing most essential to the maintenance of all commercial kitchens and is best to do it professionally.
It not an easy task to clean commercial kitchen hood and the task is certainly more difficult when the size of the kitchen is very large. Â is recommended for all commercial kitchens that hoods must be cleaned regularly with an interval of 3 to 4 months. Hood Cleaning New Jersey qualified and expert people very capable of performing the task in minimal time so you do not keep restaurant closed.
Regular maintenance ensures longevity hoods. If the hood is not cleaned regularly, they cease to perform the function it is supposed to do. The accumulated fat and other particles in the grease hinder the path of the smoke and aroma liquid out of the kitchen.
The professional cleaning hood New Jersey are qualified and trained in cleaning of all types of kitchen hoods. Without damaging your hood they perform their task with the largest case. They clean all parts of the hood so it remains functional for longer. The cleaning will ensure that the heat of the smoke and the smell of liquid and well exhausted from kitchen.
When you hire a professional hood cleaning services and make sure they accomplish their mission fully. Many service providers are not clean all parts of the hood. The professional cleaning hood New Jersey will ensure that all dirt, oil stains, spices, and other wastes are disposed of and the blocking of the hood is removed. The commission they ask for the provision of services is very reasonable and the service quality is the best they can provide.
It can be very dangerous it can be for the health of your business and your customers, if your hood is not operational for long. If of any accident in the kitchen insurance companies will take your request into consideration if they are convinced that you paid any attention necessary for the maintenance of the kitchen.
Hood cleaning New Jersey has a very long list of clients established. The reason is the prompt service and attention to detail when performing their duties. Customer satisfaction is their policy. They answer your calls as quickly as possible for any regular maintenance or repair services.
Restaurant Checklist: 20 Comprehensive Restaurant Checklists
BP has a lot of money to pay damages spill cost of cleaning up the Gulf oil spill and compensate victims will not known for years. But it would really be a lot to exceed the capacity of BP to pay. Oil Spill – BP – Gulf Oil – Environment – Energy
Cleaning Operation on New Year’s Day by North Sydney Council
“Never trust a person who doesn’t have at least one known vice (e.g., drinking, smoking, swearing).”
- Bryce’s Law
On August 1st of last year, my “Management Visions” (MV) broadcast premiered on the Internet. MV is a free Internet broadcast (aka “Podcast”) that is updated weekly (on Mondays) and is made available in MP3, WMA, and RealPlayer file formats (the RealPlayer is accompanied by graphics). During the broadcast, I discuss subjects related to Information Resource Management IRM), review upcoming events of interest, and review e-mails from listeners. I also describe my “Pet Peeve of the Week” which represents items irritating me at the moment. This has turned into a popular part of the show and, as such, I am including them herein for those of you who missed the broadcast. Hopefully, you will be able to relate to some of these peeves. They are meant to offer some humorous insight into current topics of interest. I hope you will enjoy them. Please note that these are my own opinions and do not necessarily represent the opinions of my company or any other group.
AUGUST 8, 2005 – BOUNTY COMMERCIAL
My “Pet Peeve of the Week” is a Bounty commercial I recently heard on the radio while driving into work the other day. Now as many of you know, Bounty is Proctor & Gamble’s “Quilted Quicker Picker-Upper” paper towels, which I don’t have a problem with as such. We use Bounty in our house. However, the new radio ad described it as having “a new blue-dot quilting” that results in a “high resolution shine.” Frankly, when I heard this I burst out laughing. People in the cars next to me must have thought I had lost my mind. “High resolution shine”? I guess it seems funny to me to see something as mundane as paper towels go “high tech”. Ah, you gotta love Madison Avenue I guess.
AUGUST 15, 2005 – MICROSOFT WINDOWS
My “Pet Peeve of the Week” is Microsoft’s Windoze operating system. I recently purchased two computers for the office; one a laptop and the other a desktop, both equipped with
the latest version of Windows XP. I had to migrate a lot of data to both machines which offhand, shouldn’t be a big deal. It was. Now, I don’t consider myself a technical guru by any stretch of the imagination but rather I like to consider myself a “power user” who knows his way around a computer.
I’ve installed a lot of operating systems over the years, both beta and production versions. Now, a lot of you know me as an advocate of IBM’s old OS/2 Warp operating system which I still consider the best 32-bit operating system on the block. Nonetheless, my track record of being able to crash a Windows operating system remains intact, for I had no end of problems and found it an extremely frustrating experience. I guess I’ve been spoiled by OS/2 with its object oriented desktop, System Object Model, and preemptive multitasking. I am still at a loss as to why IBM abandoned it.
But in my mind, I can’t imagine why anyone would bother wasting their time inventing computer viruses and worms when you have something like Windoze out there. The only thing that goes uninterrupted is Microsoft’s cash-flow. And no, Virginia, there is no o.s. monopoly out there is there?
AUGUST 22, 2005 – SOFTWARE TESTING
My “Pet Peeve of the Week” Is software testing. As I mentioned in my essay, there is a simple “bottom-up” way to test and install systems. However, I am concerned about the way software vendors are testing their products these days, if at all. The industry has fallen into the nasty habit of letting the customers test the products. For example, it is not uncommon anymore for people to get “beta” releases of software products, play with it, and report back to the manufacturer on problems encountered with it. Further, major releases of software products are being shipped with the manufacturers knowing
full-well the products are “buggy.” To pacify customers, they offer free upgrades of the next release (which actually represents the final version).
This approach to software testing is offensive to me.
I used to beta-test software products for vendors, but I no longer have the time nor inclination to do the manufacturer’s work for them anymore. Further, I no longer rush out to buy the latest release of “any” software product; I have been burned too many times by the vendors. As far as I’m concerned, the software vendors really need to clean up their act when it comes to testing. If they really want us to test their products for them,
let us know where we should send the bill.
AUGUST 29, 2005 – MICROMANAGEMENT
My “Pet Peeve of the Week” Is something a little different: micromanagement. There is a general inclination in the workplace today for managers to try and control “everything”; that nothing happens without the manager’s personal stamp of approval. I have also seen this phenomenon occurring in nonprofit organizations, everything from computer societies, to homeowner associations, garden clubs, little leagues, and, Yes, even Masonic Lodges.
Micromanagement represents a Theory X style of management, which means the organization is basically led by a dictator. Now, in some situations, I can understand the need for this. But for the workplace in general as well as our volunteer organizations, I am at a loss as to why people are doing this. One nasty byproduct of micromanagement is that people become complacent and will only do what they are told and nothing more. They evolve into robots with little loyalty for the institutions they work for.
Having played football on the gridiron years ago, I learned a lot about the concept of teamwork. In any team-type of environment you have several players, but only one coach who is responsible for the game plan. However, trying to control the actions of every player on the field is not only infeasible, it can be counterproductive. I have always found it to be more effective to empower people to make decisions and hold them responsible for their actions. People will not seek responsibility and will only put forth the minimum effort if they are not given some latitude. I always liked Ronald Reagan’s comment on his management style when he said, “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”
In other words, ease up on the micromanagement, empower your people, give them direction, but don’t tell how to do everything in meticulous detail.
Bottom-line: Do more management and less supervision.
SEPTEMBER 5, 2005 – UNIVERSITY PROGRAMS
My “Pet Peeve of the Week” are University programs that profess to offer a systems curriculum, but in reality, concentrate on nothing more than software development. I am often asked to give overviews of “PRIDE” at universities, normally at the MBA level, and am appalled on how superficially the colleges gloss over the fundamentals of true systems work. Normally, the curriculum offers an introductory course on systems but little else. Instead, they tend to focus on programming languages, networking, and computer trends. Small wonder when I start to talk about “PRIDE”, with its engineering/manufacturing concepts, the students look at me dumbfounded. Terms like “Product Structure,” “Blueprinting,” “Bill of Materials,” MRP, and Production Control are foreign concepts to most systems students. Consequently, our universities are spitting out more software people than we really need. A lot of the customers I deal with are looking for students who can grasp business concepts, know how to interview users, know basic math in order to prepare proposals, understand work flows and work measurement, and write effectively. Frankly, they are screaming for more systems people as opposed to the software candidates churned out by the colleges.
SEPTEMBER 12, 2005 – THE DEATH OF COMMON COURTESY
My “Pet Peeve of the Week” is the death of common courtesy. The other day we had a new FedEx driver make a delivery at our office in Palm Harbor. Since I happened to be by the front door, I opened it and watched him approach. He wore a scowl on his face as if he had been having a bad day. I opened the door, greeted him warmly, shook his hand and asked how his day was going. As I signed for the delivery, the driver looked at me strangely. I asked him if there was a problem. He said, No, it was just that I was the first person that day to be friendly to him and actually ask how he was doing. He said in most companies he visits he’s pretty much taken for granted and treated rudely.
I asked if he thought this was something unique to him as an individual. He said, No, the other drivers often speak of the callousness of their clientele. Come to think of it, I have seen evidence of this elsewhere. For example, when I go to a restaurant, the waiters and waitresses are often taken aback when I kid with them and ask them about their day. Often they look at me like I might have some ulterior motive. But once they get past this, they warm up to me and we have a good working relationship.
This made me stop and think about today’s corporate work place. Have we become so jaded and insensitive as to disregard the interpersonal relationships of our employees, our customers, and our vendors? Have we become so self-centered and aloof that we no longer care how we treat other people?
You know, I learned a long time ago that you can catch a heckova lot more flies with honey than you can with vinegar. A little courtesy and hospitality can go a long way with people. For example, I learned the virtues of a firm handshake some time ago. I don’t just give them some wishy-washy handshake and look through the person. I look them squarely in the eyes, shake their hand and tell them how glad I am to see them. Something as simple as a sincere handshake can work miracles.
We must remember that we don’t conduct our business with inanimate objects, but rather with human beings. Sharpening our people skills is incredibly important to accomplish anything worthwhile in life. Simple common courtesy is a big part of this. Try it. Next time that FedEx or UPS driver comes to
your door or a waitress to your table, look up at them, greet them with a smile and ask them how they’re doing; heck, even often them a handshake. You will be pleasantly surprised with the service you’ll get in return. I’ll tell you this; we have no problems with shipments or deliveries at our office. How about yours?
SEPTEMBER 19, 2005 – THE COMPUTER PRESS
My “Pet Peeve of the Week” is the Press. No, not the general press as distorted as it may be, but rather, the computer trade press. Years ago we had numerous publications you could count on to print an unbiased view of the industry. Publications such as “Infosystems,” “Datamation,” “Computer Decisions,” and the “EDP Analyzer” were able to give balanced reporting while still generating sufficient advertising dollars to sustain
themselves. But something happened along the way in the 1990′s with the propagation of the PC in the workplace. Suddenly, new interests and allegiances were formed and the trade press basically sold its soul to upstart vendors who now command the market. This resulted in jaded reporting and, unfortunately, the credibility of the various publications have diminished. So much so that circulation of the publications are at an all time low. Even “InfoWorld” and “Computerworld” are mere shadows of themselves.
What is missing is a little integrity in the trade press. Instead of trying to invent the next fad, how about some honest reporting on what is actually going on in this industry, both right AND wrong. I’ve got news for you, not everything is as peaches and cream in this industry, regardless of what the press tells you.
SEPTEMBER 26, 2005 – WORKAROUNDS
My “Pet Peeve of the Week” Is the word “workaround” as has been commonly used in the IT field for the last ten years. I tried looking up “workaround” in both Webster’s and The New Heritage Dictionary and, of course, I couldn’t find it. As
we all know, it has come to mean finding a way around a technical problem. It doesn’t mean its a correction to a problem but rather, a way of addressing a problem. But make no mistake about it, “workarounds” ultimately represent errors or bugs in the system and we should refer to them as such. I’m amazed by programmers when they proudly proclaim they’ve found a “workaround” as opposed to admitting they have a problem and don’t know how to fix it.
An IT Department should avoid the term “workaround” as it tends to irritate end-users and causes them to lose faith in the development staff’s ability for solving their problems. A bug is a bug, I don’t care what you call it; don’t try to sugarcoat it, fix it.
As an aside, I was finally able to find “workaround” defined in one dictionary, the Redneck Dictionary. Its typically used to determine the location of employees. For example, “Hey Y’all workaround here?”
I don’t know, I guess I’m getting tired of the sloppy language in this business.
OCTOBER 3, 2005 – MICROSOFT
My “Pet Peeve of the Week” Is Microsoft, whom I refer to as the Howard Johnsons of the computer business (with apologies to HJ). We call them this because they offer products that are never state of the art, but they are not the worst either; just mediocre and very predictable.
Recently, I read that Microsoft announced its Windows Workflow Foundation (or WWF – which sounds remarkably like the World Wrestling Federation). Nonetheless, WWF is a Windows technology that will enable developers to stitch together MS Office applications and in-house developed software into workflow applications. Here again is another example of “bottom-up” system design. Instead of first determining requirements and designing the overall system architecture, they are proposing a means to assemble programs bottom-up. Vintage Microsoft. Frankly, I think they should stick to wrestling.
OCTOBER 10, 2005 – CORPORATE DRESS CODES
My “Pet Peeve of the Week” Is corporate dress codes. Back in the 1970′s it was generally expected that a man wear a suit and tie to work and women dressed well. During the 1980′s this code was relaxed and you would see “dress down” days on Fridays. By the 1990′s suits and ties had been replaced by golf shirts and slacks. But now, in 2005, we see t-shirts, blue jeans and shorts in the workplace.
Ben Stein recently wrote an interesting piece in the New York Times complaining about the slovenly appearance of corporate America which I have to agree with. I think we have gone too far. Dress codes have an impact on the corporate culture of any business. If we dress sharp, we tend to think smart. If we dress sloppy, we tend to be lazy in our work habits. Show me a workplace without a dress code and I’ll show you a pigsty that produces questionable results. I know we like to promote
rugged individualism in this country, but there is nothing wrong with a little uniformity and teamwork either.
When we started our company in the early 1970′s, our dress code was “business casual” except when we knew customers were coming into the office where we were then expected to spruce up and dress professionally. Over time, we abandoned business casual and mandated at least a shirt and tie for men and proper attire for women. This had a positive effect, particularly on our IT staff. What I found interesting though was while we, as a small business, were learning to “dress up”, corporate America began to “dress down.”
Ben Stein was right in criticizing today’s corporate dress codes. After all, who would you rather do business with, someone who looks like a bum or someone dressed for success and has their act together? I think the answer is rather obvious.
OCTOBER 17, 2005 – CELL PHONES
My “Pet Peeve of the Week” is cell phones. As you will remember, cell phones first became popular with doctors and other members of the medical community who rightly saw it as a vital link between their patients and themselves. Next came business people who needed mobility to talk with their office and clients. This included realtors, salesmen and service people. But then it landed in the hands of housewives and children under the clever ruse that it was a great way to get in touch with our loved ones in the event of an emergency. And this is when all hell broke loose. Now, it seems everyone has one, not only on their hips or in their ears, but in their cars, on their motorcycles. I’ve even seen kids talking on them while skateboarding, riding bicycles, and, Yes, even tricycles. Its now more of an annoying habit than a working tool or status symbol.
What I find amusing is how it has affected our social skills. Its now common to find people walking alone on a street or in a store seemingly talking to themselves. Maybe they are and the cell phone is nothing but a clever ruse. But what disturbs me more than anything is how people jabber away on the phone while they’re in traffic. Now you know darn well not everyone has something vital to communicate all of the time. It is now common to see 16 year old girls talking to their boyfriends and making plans for the weekend; moms chatting with their girlfriends, guys talking with their buds, and so on. We’re doing everything but paying attention to the road. Have we become so bored with our lives that we find it necessary to talk to someone just to kill time while in traffic? I guess so.
In 1967, James Coburn starred in a movie called “The President’s Analyst” which has become a cult classic. If you haven’t seen the picture, Coburn uncovers a plot by the telephone company to implant a chip into everyone’s head whereby everyone can send and receive telephone calls (I’d love to see how they would handle faxes). Nonetheless the movie is very prophetic in terms of where cell phones are heading. I’m just worried about the social implications.
Please do me one small favor though, if you find it absolutely necessary to talk to someone on the phone while you’re driving around, please pull off to the side of the road and talk to the person like a rational human being. And Yes, I am very much in favor of legislation regulating the use of cell phones.
OCTOBER 24, 2005 – BLOATWARE
My “Pet Peeve of the Week” is “Bloatware.” Ever notice when you get a new computer how fast it runs, Yet, over time it starts to slow to a crawl. This is primarily attributed to
what is called “bloatware” in the industry. Years ago, programmers were very careful in how they wrote software. The code was very tight and there was concern over efficient use of machine resources. But as disk space, memory, and processor capabilities grew, programmers became less and less concerned with machine efficiency. I remember just a few years ago I was able to install IBM’s OS/2 operating system on a PC with 50mb of disk space, and it ran just fine with plenty of room to spare on my hard drive. But the times have changed; hardware improvements and the Internet have seen to that. But the programming is getting sloppier and sloppier. If you have tried to install a word processor or a graphics package lately you know what I mean.
I can’t help feeling this is all a grand scheme to build-in obsolescence into our computers. Slowing down software means purchasing additional hardware. Understand this, a computer is considered an antique when it reaches three years old. We would probably hold onto our computers longer if we didn’t have so much bloatware running on them. But I guess that wouldn’t be good for the economy.
OCTOBER 31, 2005 – GUESTIMATE
My “Pet Peeve of the Week” is the word “Guestimate.” I have been involved in the IRM field for a long time now and it has always bugged me how people try to invent new words in an attempt to appear cute and clever. One such word is “Guestimate” which tries to imply that performing an estimate is simply a guess, to which I have to give a big DUH. Estimating is fundamentally an effort at projecting the future. Like all projections, the more facts and information available, the better the estimate will be, but rarely is it ever perfect. There is a natural human tendency to avoid making estimates because estimates are expressions of commitments, and people tend to shy away from commitments and accountability, particularly when they are not sure of the facts. Look, lets keep it simple, an estimate is an estimate and a guess is a guess, let’s not create any more 3rd grade words such as “guestimate.”
Another word that bothers me is “reiterate” and you hear it just about everywhere these days. Think about it; what does it mean? The word Iterate refers to the repetition of something. So what do we mean when we say RE-iterate? An infinite loop? The language in the IT industry is sloppy enough without us having to add new words to our vocabulary. But I guestimate I am reiterating myself.
NOVEMBER 7, 2005 – COMPLICATIONS
My “Pet Peeve of the Week” is entitled, “Why do we make things more complicated than they really are?” Over the last 30 years I have been fortunate to travel the world, visit with
many corporate customers, and hobnob with gurus in the field. One thing I’ve always found fascinating is how the IT industry tends to make things more complicated than they really are. For example, building systems and software is really not as complicated as they appear to be. Systems consist of business processes, procedures and programs. We also have inputs for collecting data, outputs for transmitting information, files for storing data, records, and data elements. Period. It has always been this way and it will always be this way. But the IT Industry seems to reinvent itself every five years or so. We now like to talk about apps, agile programming, data mining, SOA, business rules, meta data, and things that go bump in the night. The only rationale I can give for changing the vocabulary so often is that it must sell a lot of books and magazines. Either that or people use it to make themselves look smarter than they really are. The sad part is that this new vernacular is creeping into college studies and we then have to spend the next several years debriefing the kids. I don’t know, as I get older, I find the better things in life are the simple things. I guess I’m surprised that more people don’t challenge needless complexity.
NOVEMBER 14, 2005 – SNOWBIRDS
My “Pet Peeve of the Week” is entitled “Snowbirds.” November marks the beginning of the snowbird migration. This is where northerners, predominantly retirees, begin to make their annual trek down here to Florida. Sure, their money is nice for our economy but we have to contend with some God-awful drivers. There are New Yorkers in SUV’s who think they own the road, people from Ontario who believe they are always driving in a school zone, and others from the midwest who are just plain lost. It sure would be nice if we had a national driving standard. It would make it a heckova lot easier and safer down here for all of us if we did.
NOVEMBER 21, 2005 – SMOKING
My “Pet Peeve of the Week” is the Great American Smokeout sponsored by the American Cancer Society last Thursday, November 17th. As many of you know I enjoy a good cigar. I never acquired a taste for cigarettes but I definitely enjoy a good cigar when I’m going about my business. I don’t bother anyone with it. Its just something I do on my own time. Yes, I am aware of the dangers of smoking, as I am sure all smokers are. And, No, I do not consider myself a smoking advocate. Having said all this, let me just say to all the Anti-smokers out there: Will you please get off our backs! Being a smoker doesn’t mean we’re demons or some misguided fools, but we sure get characterized this way. The Anti-Smokers are making it harder and harder to find a venue for us to enjoy our pleasure, everything from airplanes and airports, to restaurants and bars, the workplace, even cars. Next, will be our homes where I definitely draw a line and tell them to mind their own business. I will continue to enjoy my cigar regardless of the browbeating I may take from the Anti-Smoking lobby. I don’t think they realize that as they become more obnoxious in their campaign, it stiffens my resolve to enjoy a good smoke.
I will also remind you of one of my more memorable Bryce’s Laws that says, “Never trust a person who doesn’t have at least one known vice (e.g., drinking, smoking, swearing).” I have always found that such a lily white person always has a dark side or something they are trying to hide. As for me, I’ll continue to enjoy my cigars and keep my vices aboveboard.
NOVEMBER 28, 2005 – MICROMANAGEMENT
My “Pet Peeve of the Week” is “Micromanagement.” Today we live in a Theory X world where managers like to dictate the specifics of any given task which is commonly referred to as “micromanagement.” Employees are told what to do and when to do it, without any interest in their input. Such an approach is basically saying to the worker, “Look, you’re not smart enough to do this right so I’m going to tell you how to do it.” Consequently, micromanagement tends to irritate and alienate people. More recently, I’ve noticed this same phenomenon occurring in nonprofit volunteer organizations, such as homeowner associations, clubs, school organizations, sports associations, and even church groups. The people that run these groups may have the best intentions, but rarely do they know how to actually manage. Sadly, some people get involved with such organizations to satisfy a petty power trip they are on. They have little regard for organization and adherence to policies and rules. Instead, they try to micromanage everything. People, particularly volunteers, have a natural aversion to micromanagement and quickly lose interest in their work.
Instead, I recommend an approach where you delegate responsibility and hold people accountable for their actions. I refer to this as managing from the “bottom-up” as opposed to
“top-down.” By treating workers like responsible adults, there is a tendency to accept responsibility and see a task through to its successful completion. As President Ronald Reagan said, “Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”
Basically, Reagan said, “Don’t micromanage; empower your staff and get out of the way.”
DECEMBER 5, 2005 – RERUNS
My “Pet Peeve of the Week” is “Reruns.” Last week it was announced that the Rolling Stones were going to perform the half-time show for the 40th Super Bowl next February in Detroit. I found this announcement somewhat amusing in that Paul McCartney of the Beatles provided the half-time entertainment in the last Super Bowl. Its not that I have anything against these aging rockers, as I have been a big Beatles and Stones fan for the last 40 years, I’m just wondering where the new talent is or if there really is any talent to replace my generation’s music. We hear a lot about Rap, Hip-Hop, and Country, but who are the musicians who truly define this generation? Frankly, they’re not our there. Oh, I’m not suggesting the talent doesn’t exist, for I believe it does, but it is being tightly controlled by marketers who engineer every note being recorded today.
In the old days, it was not uncommon for artists to write their own music, sing their own songs, and play their own instruments. This is hardly the case any more. Instead of developing a generation of craftsmen like the Beatles and the Stones, the current wave of musicians are simply marketing “flash in the pans” that have no staying power. The Beatles and the Stones are great, but ultimately their music represents reruns which is indicative of the artistic void that has been created by the media moguls. Take Hollywood for example; How many times are we going to remake King Kong, the Pink Panther and just about every TV show from the 1960′s? Instead of computer generated graphics, how about some creative plots and well written scripts? I can’t believe we’ve run out of ideas in Hollywood, so much so that they find it necessary to reproduce old stories. Does the younger generation really lack any form of creativity? I seriously doubt it. They’re just not being allowed to express it and, instead, we have to sit through reruns. I’m becoming increasingly concerned what effect this stagnation in our culture will ultimately have on us. To me, it represents complacency and signals a decline in our ability to strive to achieve. It also represents another indication of the “micromanagement” going on in the corporate world. Consider this, if the Beatles and Stones were to emerge in today’s world, they probably wouldn’t be allowed to practice their craft.
Oh well, I guess I’ll go home, turn on the television and listen to Led Zepplin sell Cadillacs.
DECEMBER 12, 2005 – SERVICE (THE LACK THEREOF)
My “Pet Peeve of the Week” is “Service” (the lack thereof). Recently I stopped by a new cigar shop to buy some cigars. I went into their humidor and checked their inventory. There were several custom-rolled cigars made on the premises as well as the usual commercial cigars from the Dominican Republic and the Honduras. I happened to find my favorite (which is a Hoyo de Monterey, Sultan/Maduro) and took a dozen of them up to the cashier for purchase. Ahead of me in line was a gentleman also purchasing a dozen cigars all of the same kind. I noticed the cashier was painfully slow in scanning and recording each cigar. Next to her at the counter was the shop owner who was preoccupied reading a magazine. There were other customers also in the shop, all of which were of no concern to the cashier or owner.
What should have been a simple transaction for the guy in front of me took at least ten minutes. Fortunately, I was in no hurry, but I was starting to become impatient nonetheless over a simple purchase. When she finally finished the transaction, the cashier greeted me, took my cigars and began the laborious task of scanning and recording my order (again, a simple transaction turned into a lengthy task). As she processed the last cigar, I pulled out my wallet and presented her with my credit card. She looked at it and said, “Oh, I’m sorry our credit card machine is down right now, do you have cash?”
Of course, I didn’t and suddenly I realized that after waiting twenty minutes to make a simple purchase I had come to loggerheads with her over the purchase.
I said, “Is there nothing that can be done?”
“No sir, we need cash.”
Interestingly, the shop owner who had been listening to our banter simply kept flipping through his magazine.
I asked, “Can’t you take an imprint of my card and process it later when the machine is back up?”
“Oh, no sir, we can’t do that.”
“In other words, instead of trying to find a way to make this sale happen, you’re telling me that I just wasted twenty minutes of my time in your store.”
She looked at me dumbfounded and the owner turned another page in his magazine.
I told them this was the last time I would frequent their establishment and stormed out without any cigars. Frankly, I don’t think they cared one bit.
I’m sure we have all seen similar situations where there is a lack of decent service, whether it be in a retail shop, restaurant, automotive repair, in the corporate world, or wherever. People are becoming less and less sensitive to customer service. Its like they come down with a bad case of the stupids when dealing with customers.
As I was growing up, I was always taught that the customer was king; that if you took care of the customer they would return the favor with repeat business and provide sparkling references of your business to others. But evidently, the times are changing and teaching good customer service is becoming a rarity. For those of you who really don’t care about the customer, I would
remind you that everything begins with a sale and the customer should never have to wait to pay the bill. Instead of finding ways not to make a sale, here’s an idea; why not try to find ways to make it happen. But I guess that would require a little personal initiative which is something that is also sorely lacking these days.
DECEMBER 19, 2005 – HOLIDAY MADNESS
My “Pet Peeve of the Week” is entitled “Holiday Madness.” December is the month where we celebrate a lot of things:
There is so much to celebrate during December that I always felt sorry for those people who were born during this month and are typically gypped out of the parties and presents they deserve.
Comedian Lewis Black recently commented on the encroachment of Christmas on other holidays, such as Thanksgiving and Halloween, that the retailers won’t be happy until the Christmas season encompasses Labor Day and the 4th of July. Lewis has a point. It is simple economics that drives this year-end holiday frenzy and little else. You don’t really believe those people fighting in WalMart over a DVD player, digital camera, or iPod are really thinking about “peace on earth, good will towards man” do you? Hardly. The holidays bring out both the best and worst in all of us, which is a shame as this is not what they were intended for. It is supposed to be a time of reflection and renewal, not traffic jams and chaos in the shopping aisles. Ever wonder what these year-end holidays would be like if the exchange of gifts were removed from the formula? They would probably be as subdued and respectful as Veteran’s Day or Memorial Day. But this will never happen as the retailers and the media holds us in their tight grip. We’ll now spend the next 90-120 days paying everything off. I’ll just be happy when the tinsel comes down, the house is cleaned up, the relatives go home, and everything returns to normal. At least until April 16th which is Easter Sunday and the sales cycle starts all over again.
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Orwellian America? Detroit’s 45% Jobless Rate!
Where can I get the night Cleaning Jobs? I can clean the offices, shops, etc. Please help. I live in Chicago?
I begin by placing "Free" ads in http://manage.chicagoreader.com/gyrobase/PostAd/?whichTempl=postAd&ak=4905f12bdfe020dfb5ad5b836bcd95cc§ion=oid Chicago Reader 3A3% 3A192% and subsection = oid and Livedeal.com (Be sure to place it in the "local" section is not "national" http://www.livedeal.com/index.jsp I would also check their "job" ad while you're there. When placing free classified ads, be sure to list what part of town you're ready to work, for example in the north, south, etc. Or, put the name of the community you are willing to work in. enumerate some of your skills. Do not put $ $ $ in the ad. What you can negotiate later. I would also take a flyer on your computer. Take them to local shops, businesses, etc. work around the house would be beneficial with gas prices the way they are small and are more likely to pay you cash. See jewelry or store in your neighborhood Dominick. See if they are hiring night shift. Good luck!
On Madison & Pulaski creating jobs in the City of Chicago